Reviews

At Staples & Associates Insurance, we take a relationship-first approach. We don’t just sell policies-we take the time to understand your needs, explain your options, and build a coverage plan that truly protects you. What really sets us apart is our white-glove service. When you call our office, you won’t sit in a queue or navigate endless prompts, you’ll be connected directly to a real person who can help. And if we don’t have an answer right away, we’ll find it and personally follow up with you.

Working with an independent agency like ours means you get:

• Access to multiple insurance companies
• Personalized advice from a real person
• Guidance you can trust

But beyond that, you get real service. No call centers, no bouncing around departments, just direct access to our team whenever you need us.

We provide a full range of coverage options, including:

• Auto Insurance
• Homeowners & Renters Insurance
• Dwelling/Rental Insurance
• Condo Insurance
• Business Insurance
• Farm Insurance
• Life Insurance
• Umbrella and Specialty Insurance

No matter what you need, you’ll always have a dedicated team behind you to answer questions and support you.

Absolutely. We work with a wide variety of businesses, from contractors and restaurants to trucking operations and farms. We don’t just place coverage, we help you understand your risks and stay protected long-term, with hands-on support whenever you need it.

We believe your insurance should grow with you. That’s why we offer ongoing service and regular policy reviews. And when questions come up? You won’t be routed through a system, you’ll reach someone who knows you and your coverage.

It’s easy! Feel free to:

• Call our office
• Stop by
• Or fill out a quick form on our website

From there, a real member of our team will talk you through your options, answer your questions, and make the process simple.

Every situation is different. We walk you through your assets, risks, and goals to build a personalized plan that way you are not over-insured or under-protected. And if questions come up later, we’re just a phone call away, no automated systems, just real support.

In many cases, yes. Because we compare multiple carriers, we can often find a competitive pricing and discounts. But our priority is making sure you have the right coverage, backed by a team who’s available when you actually need help. While others may sell just what is requested, we take the time to provide what truly fits all your needs.

Yes! Many insurance companies offer discounts when you bundle policies like home and auto. We’ll review your options and make sure you’re getting the best value without sacrificing coverage.

Several things can impact your premium, including:

• Your location
• Claims history
• Type of property or vehicle
• Number of vehicles
• Coverage limits and deductibles
• Driving records (auto policy)

We’ll break this down for you in plain language and help you understand where you can save.

A deductible is the amount you pay out of pocket before your insurance kicks in. We’ll help you choose a deductible that balances affordability with protection, so there are no surprises later.

Call us first. You won’t be sent through a phone tree or left figuring it out on your own. A real person will walk you through the process, answer your questions, and stay involved to make sure everything goes smoothly. If we need to get additional information, we’ll do the legwork and follow up with you directly.

Home insurance generally helps protect against things like:

• Fire
• Theft or vandalism
• Liability if someone is injured on your property

We’ll take the time to explain your coverage, so you know what you need.

We recommend reviewing your coverage at least once a year or anytime you experience any major life changes, such as:

• Buying a home
• Starting a business
• Getting married
• Child reaching mature driving age

And when it’s time to review, you’ll have direct access to someone who can walk you through everything with you. No waiting and no runaround.