Meet the Team

The Staples Agency is a full-service insurance agency with offices in Salisbury and Bethesda, MD and Harrington, DE. We have fully trained specialists in both personal and commercial lines of insurance and are a Premier Farm Certified agency. This provides our agents with specific knowledge of the risks faced by our farming friends.

Our goal is to get to know each and every insurance client’s needs and exposures, so we can customize an insurance program that is right for them. We develop long term relationships with constant contact and annual insurance reviews to keep up with our client’s changing lives and businesses. Licensed in Maryland, Delaware, District of Columbia, Florida, Kentucky, Missouri, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia.

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Meet The Team - Banner
Billy Staples, MBA

Billy Staples, MBA

CEO

Katy Charnick, PLCS

Katy Charnick, PLCS

VP of Sales & Operations

Terrin Mitchell, CLCS, PLCS

Terrin Mitchell, CLCS, PLCS

Director of Commercial Operations

Randie Williams, PLCS

Randie Williams, PLCS

Personal Lines Operations Supervisor

Chelsea Phippin, PLCS

Chelsea Phippin, PLCS

Sales & Service Associate

Lesly Kadera, CLCS, PLCS

Lesly Kadera, CLCS, PLCS

Bilingual Senior Sales & Service Associate

Judy Cropper, PLCS

Judy Cropper, PLCS

Senior Customer Service Advocate

Riley Hastings, PLCS

Riley Hastings, PLCS

Customer Service Advocate

Janell Bishop

Janell Bishop

Customer Service Representative

Britney Lines

Britney Lines

Customer Service Representative

Emma Scott

Emma Scott

Insurance Services & Marketing Director

Kendall Matthews

Kendall Matthews

Risk Management Specialist

Alyssa Passwaters, MBA, CLCS

Alyssa Passwaters, MBA, CLCS

Senior Commercial & Brokerage Manager

Jacob Smith, SBCS, CLCS, PLCS

Jacob Smith, SBCS, CLCS, PLCS

Commercial Account Manager

Molly Daly

Molly Daly

Commercial Service Specialist

Scott Allen

Scott Allen

Commercial Sales & Service Associate

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