Meet the Team
The Staples Agency is a full-service insurance agency with offices in Salisbury and Bethesda, MD and Harrington, DE. We have fully trained specialists in both personal and commercial lines of insurance and are a Premier Farm Certified agency. This provides our agents with specific knowledge of the risks faced by our farming friends.
Our goal is to get to know each and every insurance client’s needs and exposures, so we can customize an insurance program that is right for them. We develop long term relationships with constant contact and annual insurance reviews to keep up with our client’s changing lives and businesses. Licensed in Maryland, Delaware, District of Columbia, Florida, Kentucky, Missouri, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia.
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Billy Staples, MBA
CEO

Katy Charnick, PLCS
VP of Sales & Operations

Terrin Mitchell, CLCS, PLCS
Director of Commercial Operations

Randie Williams, PLCS
Personal Lines Operations Supervisor

Chelsea Phippin, PLCS
Sales & Service Associate

Lesly Kadera, CLCS, PLCS
Bilingual Senior Sales & Service Associate

Judy Cropper, PLCS
Senior Customer Service Advocate

Riley Hastings, PLCS
Customer Service Advocate

Janell Bishop
Customer Service Representative

Britney Lines
Customer Service Representative

Emma Scott
Insurance Services & Marketing Director

Kendall Matthews
Risk Management Specialist

Alyssa Passwaters, MBA, CLCS
Senior Commercial & Brokerage Manager

Jacob Smith, SBCS, CLCS, PLCS
Commercial Account Manager

Molly Daly
Commercial Service Specialist

Scott Allen
Commercial Sales & Service Associate
